Conditions

Welcome to the countmoney.co.uk website terms and conditions for use. These terms and conditions apply to the use of this Website and by accessing this Website and/or placing an order you agree to be bound by the terms and conditions set out below. If you do not agree to these Terms and Conditions you may not use or access this Website. If you have any questions relating to these Terms and Conditions please contact us at info@countmoney.co.uk prior to using the Website and before placing an order. This does not affect your statutory rights.

Definitions

"We/us" means PJ Devices; "You" means a user of this Website; "Conditions" means these terms and conditions; "Product" means a product displayed for sale on the Website; "Product Description" means that part of the Website where certain terms and conditions in respect of the individual Product are provided; "Users" means the users of the Website collectively; "Personal Information" means the details provided by you on registration; "Website" means the website located at www.countmoney.co.uk or any subsequent URL which may replace it; "Cookies" means small text files which our Website places on your computer's hard drive to store information about your shopping session and to identify your computer; "United Kingdom" means England, Wales, Scotland, Northern Ireland and the Channel Islands.

TERMS & CONDITIONS

PJ Devices aim to provide customer confidence and peace of mind whilst shopping on the internet. To this end you are provided with access to this Website in accordance with the Conditions outlined below and any orders placed by you must be placed strictly in accordance with these Conditions.

Delivery

All goods are subject to availability and we aim to despatch an order within 2 working days, We send all orders by First Class Royal Mail, which means you will typically receive your item(s) within 72 hours of ordering. We often send orders by Recorded Delivery.

We offer FREE DELIVERY on all orders within the UK for our normal delivery times.

In exceptional cases where supplies are out of stock we will contact you to advise of any delay, or suggest an alternative purchase.

Returns Policy

Except in the case of goods being damaged or faulty on arrival (see below), if you wish to return a bag for whatever reason please notify us by email within 7 days of receipt. When returning the bag we recommend using a signed for, insured delivery method for your own peace of mind. 

Non-Faulty Goods: Non-faulty goods must be returned within 7 days of receipt. Please return the goods in their packaging, unused and undamaged to the address at the bottom of this page. Provided this is done, we will fully refund the price of the goods. The return postage will not be refunded unless the reason for return is due to a mistake by ourselves.

Faulty Goods: If your purchase was originally fine but has become faulty quite soon afterwards, please email us in the first instance to info@countmoney.co.uk with a short description of the problem and we will email you back.  All verified faulty goods will be fully refunded or replaced. Please note that the verification process may mean we have to send the item back to the manufacturer. You will receive your refund within 30 days although usually much sooner. 

Arrived Damaged or Faulty: If your goods arrived damaged or faulty you must inform us by email within 48 hours.  We will then ask you to return the bag and will replace it free of charge. 

Trade Descriptions Act

Every care is taken to ensure that all the descriptions on the site are correct.

Privacy Policy & Data Protection

All the details that you give are used by ourselves only and never shared or sold to any other third party. We will however, keep your records on file for any future correspondence if appropriate and use the Personal Information you provide for processing your orders, to improve this Website and its services to you and to notify you of products or special offers that may be of interest to you.

All online orders are encrypted using the universally recognised USC SSL security system and no credit card details are retained. We will take all reasonable care to keep the details of your order and payment secure. But in the absence of negligence on our part we cannot be held liable for any loss you may suffer if a third party procures unauthorised access to any data you provide when accessing or ordering from the Website.

Payment

Prices

All prices are correct at time of going to press, and include postage or packaging. We reserve the right to change them at any time. All prices include VAT at the prevailing rate.

CANCELLATIONS

We will accept cancellations to an order provided it has not been despatched. All cancellations should be sent by email to info@countmoney.co.uk or by phone. In both cases a cancellation number will be issued as this is to be retained by the customer in case of query.
If the order has already been despatched customers should follow the procedure under the Returns Policy above. If the correct procedure is not followed, the Customer will remain liable for the full payment. The return postage will not be refunded.

Ownership of Goods and Passing of Risk

Ownership of all goods is retained by PJ Devices until full payment has been received by them.
Where the goods are signed for on receipt, the customer bears the risk once the goods are signed for. If  you believe that a package has been tampered with during transit, it is your  responsibility to refuse to sign for the goods. PJ Devices bears no risk for any subsequent loss resulting from any delays or loss in transit of an order.

Use of the website

Shopping online
You warrant that the personal information which you are required to provide when you shop online is true, accurate, current and complete in all respects and you agree not to impersonate any other person or entity or to use a false name or a name that you are not authorised to use.

We reserve the right modify or withdraw, temporarily or permanently, all or part of this Website with or without notice we will not be liable to you or any third party for any results of such an action. We reserve the right to change the Terms & Conditions from time to time. It is your responsibility to check regularly to determine whether the Conditions have been changed. If you do not agree to any change to the Conditions then you not continue to use the Website.

Third party links
In order to provide a better service we may provide links to other Websites for you to access at your sole discretion. We are not responsible for any such external sites or resources, and do not review or endorse and are not responsible for directly or indirectly, for the contents or policies of such Websites.

Intellectual property
You acknowledge and agree that all copyright, trademarks and all other intellectual property rights in all material or content supplied as part of the Website shall remain at all times vested in us or our licensors and must not be copied without prior permission.

Compliance with laws
The Website may be used only for lawful purposes and in a lawful manner. You agree to comply with all applicable laws, statutes and regulations regarding the Website and any transactions conducted on or through the Website.

Severance
If any part of the Conditions shall be deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed to be severable from the Conditions and shall not affect the validity and enforceability of any of the remaining provisions of the Conditions.

Waiver
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any provision.

Survival
Each provision of the Conditions shall be construed as separately applying and surviving even if for any reason one or other of those provisions is held to be inapplicable or unenforceable in any circumstances.

Entire agreement
These Conditions govern our relationship with you. For the avoidance of doubt any changes to these Conditions must be in writing and signed by both parties. Your Statutory Rights are not affected by these terms and conditions. Nothing in this Clause shall limit or exclude our liability in respect of any fraudulent or negligent misrepresentation whether or not such has become a term of the Conditions.

Law
The Conditions shall be governed by and construed in accordance with the laws of England and you irrevocably submit to the exclusive jurisdiction of the courts of England.

Contact
The registered address of PJ Devices is;
10 Warley Close
Cheadle
Stockport
Greater Manchester
SK8 2BJ

We can be contacted by email at info@countmoney.co.uk